Frequently Asked Questions
Common questions about Factory Direct Homes Center and our approach to manufactured homes.
How long has Factory Direct Homes Center been in business?+
Factory Direct Homes Center was founded with a vision to provide quality homes at fair prices through factory-direct partnerships. As a family-owned, authorized Champion dealer, we serve buyers across six states, building our reputation through referrals and repeat customers who appreciate our transparent, line-item approach.
Is Factory Direct Homes Center a local or national company?+
We are a locally-owned, family business based in Auburn, Indiana. While we partner with national manufacturer Champion Homes, we operate as an independent dealership serving our local community and surrounding states. Our local ownership means decisions are made here, not at a corporate headquarters.
What does 'factory-direct pricing' actually mean?+
Factory-direct pricing means we buy homes directly from Champion's manufacturing facility and pass those savings to you. We show you the factory invoice and add only a fair dealer margin. Unlike some dealers who markup 20-40%, our transparent pricing lets you see exactly where every dollar goes.
Does Factory Direct Homes Center offer financing?+
Yes, we work with multiple lenders including 21st Mortgage, Triad Financial, Credit Human, and Lake Michigan Credit Union. We specialize in chattel loans for home-only purchases and can arrange land-home packages and conventional financing for modular homes. Our team helps you find the best financing option for your situation.
Can I visit the Factory Direct Homes Center showroom?+
Absolutely! Our showroom is located at 1211 State Road 8 in Auburn, Indiana. We're open Monday through Friday 9 AM to 5 PM and Saturday 10 AM to 4 PM. You can walk through model homes, explore customization options, and speak directly with our team about your home buying journey.
What is the relationship between Factory Direct and Champion Homes?+
We are an exclusive authorized dealer for Champion Homes. This partnership gives us direct access to their complete product line from the Topeka, Indiana facility. As an exclusive dealer, we focus solely on Champion products, allowing us to provide expert knowledge and better pricing than dealers who split focus among multiple manufacturers.
Does Factory Direct Homes Center handle delivery and installation?+
We arrange delivery of your home from the factory to your site. Setup, site work, foundations, and utility connections are handled by your own licensed contractors β most buyers save money this way, and it keeps you in control of costs. On request, we'll share a referral list of licensed and insured contractors our past customers have used.
What kind of warranty comes with homes from Factory Direct?+
Every Champion home comes with a comprehensive manufacturer's warranty covering structural elements, systems, and workmanship. Specific warranty terms vary by home series and components. We walk you through all warranty documentation during the purchase process and assist with any warranty claims that may arise after delivery.